The Ideal Home for the Perfect Employee

In the last episode of the Audio Tidbits Podcast, focus was on the perfect employee, on those who aspire to be perfect employees and on employers who hope to hire the perfect employee. In this episode, the discussion is expanded to consider the ideal home for the perfect employee. Please consider an organization that aspires […]

The Perfect Employee

Do you aspire to be the perfect employee? Perhaps you want to find and hire the perfect employee. Either way, this guide to recognizing the perfect employee is one you may find to be essential to your success. Please consider the guide carefully. As you will see, the perfect employee is rare. The best most […]

When Management Style Is Not Your Choice

How much do you think management style matters for the success of the company, the manager and the employee? If it doesn’t matter, then it doesn’t matter; but if it does matter, then it matters a lot. What’s more, it matters a lot just who decides what the management style is. Who decides? All three […]

Hammers, Nails And Outcomes

If this is a hammer, then that has to be a nail. Sure, it’s just a twist on that old saying you already know quite well. Unfortunately, it’s generally truer than not. Although I discuss the notion in a management context, it applies most any time there is a job to do or a new […]

Fake Delegation

Do you know the difference between real and fake delegation? Have you ever been told that a job or other responsibility was being delegated to you only to learn that the person doing the delegating was looking over your shoulder, second guessing you and criticizing what you were doing and how you were doing it? […]

When Experts Aren’t

How dependent are you on experts? If you are tempted to respond, “Not much,” you may want to reconsider. Do you have a doctor, an accountant, a vet for your pet, a lawyer, an expert who works on your car, a plumber, and on and on? The better question is just how many experts are […]

What priorities govern agency Management?

Adhering to the guiding principles is essential for achieving agency excellence. The Management Team is responsible for agency Management, i.e., for assuring the successful functioning of the internal eco system. Members of the Team implement the policies, rules, and guidelines promulgated by Authorizers and Implementers as well as manage the day-to-day functioning of the agency. […]

Feedback Can Be Dangerous

Give people clear, frequent, and accurate feedback. This unusually complex strategy starts with being as quick to tell people what they have done right as you are to tell them what they have done wrong. That does not sound difficult, does it? What if the order is reversed though? Be as quick to tell people […]

Ecological Human Services Management: Internal Transactions

The following Internal Transactions activity is adapted from Leadership In Child Protection; Schneider, Crow, & Burtnett, 2000, page 56-57 and is one you may want to add to your management tools when working with employees and especially when working with Leadership Team members. It is a quick way of assessing the quality of employees’ interactions […]

Delegate Often And Well

Delegation is, for a proactive leader, a critical key to his success. He knows leadership superstars have elevated effective delegation to an art form. In fact, success with delegation is the single most important factor separating leaders who achieve their mission-specific goals from those who do not. Try this. Design a one legged stool. One […]

Leadership Without Management | Management Without Leadership

It is tempting to think we have to choose between the Management Perspective and the Leadership Perspective. An agency should have one or the other but not both. The easy conclusion is it should have the Leadership Perspective. Leadership certainly has more pizzazz than Management. Given the choice between being a leader and being a […]

The Management Perspective

Traditionally, we understand management as a set of functions along the right side of the Helping Triangle. The agency Board functions as the bridge between the agency and the authorizing entity or more typically, the Board and its CEO share this function. In turn, the CEO is responsible for the agency’s internal structure and connects […]

Bonus: Management Excellence – Audio TidBits Podcast

All management is based on guiding principles; and the effectiveness of management derives from those principles. This is true whether the principles are appropriate or inappropriate, reasonable or unreasonable, consistent or inconsistent. Similarly, the derivative nature of management holds whether the guiding principles are vague or well-defined, followed faithfully or haphazardly, applied day-to-day by managers […]