Covey, Stephen M. R., Greg Link, with Rebecca R. Merrill. Smart Trust: Creating Prosperity, Energy and Joy in a Low Trust World. New York: Free Press, 2012.
… people innately know that the benefits of high-trust relationships, teams, and organizations are incomparably more productive and satisfying.
This is how we each can become part of the renaissance of trust. … We can choose to believe in trust. … We can start with ourselves. … We can declare our intent and assume positive intent in others. … We can do what we say we’re going to do. … We can lead out in extending Smart Trust to others.