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The Ideal Home for the Perfect Employee

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Our employees have a clear vision, a clear sense of mission. The most successful employees have a clear vision of their mission, why they do what they do. They know they are not experts at everything and do not profess to have all of the answers. Even with this limitation, they are clear about why they do what they do.

Our employees value those who make the journey with them. For those who choose to be part of our internal eco system, they are valued and what they do is recognized and appreciated. They, as individuals, matter and what they do matters.

Our employees commit themselves to excellence. Our organization is not merely succeeding, it excels. Being an employee guarantees being a valued member of a team committed to doing the right things right, the first time, on time, every time, one service experience at a time.

Our employees appreciate where and how they fit in. Each of our employees knows that his or her primary role is to help others succeed. His or her task is to provide for other people the best possible opportunity to get where they are committed to going, to succeed with whatever they choose to do that requires services from us.

Our employees play by the rules. They respect the rules and expect others associated with us to do likewise. We have undoubtedly all run across the person who believes he is above everyone else. People like this think rules are for other people and what they want and do are exceptions to any rules or established procedures. Excellence is not something they have thought about a lot. Fortunately, they are very far away from ever being invited to join the staff.

Our employees do not pass their frustrations and negative feelings along to others. What do they do with their frustrations and negative feelings if they do not pass them along to others? They proactively share them only with people who have a need to know about their perceptions and who can do something about the underlying problems or issues.

Our employees are positive and energetic whether things are going well or going badly. Bad news certainly does not suddenly energize employees. Neither do they take their frustrations and annoyances out on everyone else. They understand their attitudes and commitments are their responsibilities; thus, they make the extra effort needed to assure they are at their best, every day, every time, no exceptions, no excuses.

Our employees accurately understand and appreciate their skills and limitations. Knowing what they do well and then doing it well are among the employees’ strongest assets. They understand that we cannot excel unless everyone spends most of his or her time doing what he or she does best.

Our employees are timely in all they do. For employees, being timely is mostly a matter of respect. They cannot always be on time and do everything on time every time but it is nonetheless a major priority for them. If we are expecting them to be somewhere at a specific time, they are there. If they commit to doing something, the job is done, on time, every time.

Our employees pitch in and do what needs to be done. They are doers. They can always be counted on to do what needs to be done and to give whatever they do their best effort.