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Greetings and thank you for the opportunity to speak with you today about one of life’s important lessons that far too many of us overlook.…
Podcast: Play in new window | Download (8.0MB)
Greetings and thank you for the opportunity to speak with you today about one of life’s important lessons that far too many of us overlook.…
Podcast: Play in new window | Download (9.8MB)
Chapter 11 Building an US box The key to building an US box is remembering that the relationship is not repairable, and that it is…
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Part III Relationship Building Chapter 10 Relationships that Fail To this point, we have focused on the crisis intervention process and have developed an understanding…
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Chapter 9 – Crisis Feeling As we thought about crisis color, we were focusing on the mood, tone, or affect of the individual in crisis.…
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Chapter 8 – Communication Content Once we understand the color in crisis and that our mood or affect is an important dimension of crisis communication,…